Coach workshopsA 'Developing a Quality Programme' workshop was held for coaches and volunteers during March this year attracting over 700 coaches to venues across the country. The purpose of these workshops was to support the coaches around some of the different elements of their businesses such as the programmes they offer and how they promote themselves. As always, the emphasis was on providing the environment for coaches to discuss these issues with their peers and share ideas on best practice.There was also a practical, on-court element to the workshops that got coaches and volunteers taking part in Cardio Tennis and Tennis Xpress. This demonstrated the benefits of the programmes and got the coaches thinking about how they could run them at their venues.High quality tennis delivery is dependent on supporting the right people in the right places. Whether this is a coach, a club manager or competition organiser it is people who make things happen. The last five years have seen real progress made in how these people are supported with a strong emphasis on refocusing the LTA's regional network to prioritise support for people who are having or want to have a positive impact on the growth of the sport.Providing the appropriate training and development opportunities and ensuring tennis people have access to practical resources to help them make the most of their contribution to the sport will continue to be a priority.Here are some examples of what has been going on in 2011 to support tennis people.PARTICIPATIONPEOPLE700+Supporting the people who make tennis happen, including coaches, volunteers and club officialsNUMBER OF COACHES WHO ATTENDED THE 2011 COACH WORKSHOPS8

Competition organisersThe first annual Competition Organiser and Referee Workshops took place in February, March and May for the most active competition organisers and referees (statistically, 80% of competition is delivered by 20% of officials). Over 250 organisers and referees registered to attend these workshops, which took place at seven venues around the country. The core theme of this year's workshop was 'Fair Play' and the sessions gave an update on competition developments and ideas on how to improve the quality of delivery. The workshops provided opportunities for attendees to share best practice and experiences with other organisers and referees. Lizzie MoringUNIVERSITY TENNIS CO-ORDINATOR AT EXETER UNIVERSITYThe main aim of Lizzie's role is to encourage students at her university, of all standards, to become more involved in tennis. Lizzie dedicates about 25 hours per week to this role and since 2009 she has increased the membership at Exeter by more than 65% (from 230 to 380).There are currently 15 universities in Britain that have part time co-ordinators. To find out more about becoming a university tennis co-ordinator, you can go to the further education section within the clubs, parks and schools area of the LTA website.Officials Training and development of the officials who are essential for the running of successful competitions at all levels has continued to be a priority. Over the last 12 months.58 one day Referee courses were delivered, producing over 100 qualified Referees87 new trainee umpires were recruited from the people who took part in the annual Line Umpire Recruitment programme in December 2010 / January 2011 3 officials were selected for and passed the ITF Level 3 School and are now International Chair Umpires941NUMBER OF REFEREES AND COURT SUPERVISORS AT LTA COMPETITIONS"University is about trying new things. We have everyone from complete beginners to performance players."PARTICIPATION791THERE ARE NOW 4,736 TRAINED ORGANISERS IN TOTALNUMBER OF COMPETITION ORGANISERS TRAINED IN 2011Lizzie Moring9