SiteTicket typeIndividualGroup*Opening dates and timesBuckingham PalaceAdult£18.00£16.2030 Jul - 30 Sept, daily, 09:45-18:30 (last admission 15:45) Concession£16.50£14.85Under 17£10.25£9.30The Royal Mews Adult£8.25£7.401 Feb - 31 Mar & 1 Nov - 21 Dec, Mon to Sat only, 10:00-16:00 (last admission 15:15) 1 Apr - 31 Oct, daily, 10:00-17:00 Concession£7.50£6.75(last admission 16:15)Under 17£5.20£4.65The Queen's Galery, London Adult£9.25£8.35Daily, 10:00-17:30 (last admission 16:30) 30 Jul - 30 Sept, 09:30-17:30 (last admission 16:30)Concession£8.50£7.60Under 17£4.65£4.15Windsor Castle Adult£17.00£15.30Mar to Oct, daily 09:45-17:15 (last admission 16:00) Nov to Feb, daily 09:45-16:15 (last admission 15:00)Concession£15.50£13.90Under 17£10.20£9.20Frogmore HouseAdult£9.00-31 Jul - 27 Sept, Tue to Thur & Sat only 10:00-17:00 (last admission 15:00)Concession£9.00-Under 17£9.00-Palace of HolyroodhouseAdult£10.75£9.65Apr to Oct, daily 09:30-18:00 (last admission 17:00) Nov to Mar, daily 09:30-16:30 (last admission 15:30)Concession£9.80£8.90Under 17£6.50£5.85The Queen's Galery, Edinburgh Adult£6.00£5.40Apr to Oct, daily 09:30-18:00 (last admission 17:00) Nov to Mar, daily 09:30-16:30 (last admission 15:30) Concession£5.50£4.95Under 17£3.00£2.70Quick reference guideGroup Visits*Applicable to groups of 15 people or more.How to bookType of visit Telephone OnlineIndividuals (14 people or fewer) 020 7766 7300 www.royalcollection.org.ukGroups (15 people or more) 020 7766 7321 www.royalcollection.org.ukFor general enquiries, please e-mail bookinginfo@royalcollection.org.uk (individuals) or groupbookings@royalcollection.org.uk (groups). Within the Ticket Sales and Information Office, the Specialist Sales Team handles bookings and enquiries for the following categories:Type of visit Telephone E-mailPrivate tours / special visits 020 7766 7322 specialistsales@royalcollection.org.ukVisitors with disabilities 020 7766 7324 specialistsales@royalcollection.org.ukBooking lines are open daily, 09:00-17:00. Ticket Sales and Information Office, The Official Residences of The Queen London SW1A 1AAHow to payIndividual tickets must be paid for at the time of booking. No commission is available.Group rates apply to groups of 15 people or more. Groups can reserve and book selected tickets on the Royal Collection website. Pre-booked group tickets must be paid for 28 days prior to the day of the visit.Private tours and special visits must be pre-booked. Different payment terms apply, and no commission is available.All pre-booked group visits can be paid for by credit card or cheque. On-the-day group visits must be paid for by cash or credit card. The following cards are accepted: Visa, Mastercard, American Express, JCB and Switch /Maestro. Cheques should be made payable to 'Royal Collection Enterprises Limited'.Ticket Sales and Information Office22www.royalcollection.org.uk2324

Timing AND SECURITYSites tend to be busiest immediately after opening and after Changing the Guard. Afternoons are generally quieter.Prior to entry, visitors and their belongings are subject to airport-style security checks.RefreshmentsBuckingham Palace - During the Summer Opening, the Garden Café offers a selection of hot and cold drinks, sandwiches, salads and cakes. Windsor Castle - At the time of printing, a new café is being trialled at Windsor Castle. To receive updates on the café and other information relating to Royal Collection sites please register for the Groups e-Newsletter.?Palace of Holyroodhouse and The Queen's Gallery, Edinburgh - The Café at the Palace offers a range of hot and cold refreshments and lunch. Groups can reserve a seating area or pre-order take-away food. ShoppingA wide range of exclusive merchandise, exhibition catalogues and books about the royal residences and art collection is available from the Royal Collection shops at each site. Changing the GuardBuckingham Palace - 11:30, daily from?May until the end of July and on alternate days for the rest of the year, weather permitting. The ceremony lasts 40 minutes and takes place on the Palace forecourt.Windsor Castle - 11:00, daily from April until the end of July and on alternate days for the rest of the year, weather permitting. The ceremony lasts 30 minutes and takes place on the parade ground in the Lower Ward. There is no Changing the Guard on Sunday.Please visit www.royalcollection.org.uk or telephone 020 7766 7321 for details.Group leaders and guidesAt the Palace of Holyroodhouse and The Queen's Gallery, Edinburgh, one group leader and one coach driver receive free admission when accompanying a group of 15 people or more.At all sites, only Royal Collection-authorised Blue Badge Guides are permitted to guide in designated areas. No guiding is permitted inside the buildings.ClosedBooking notesAverage visit How to get thereFacilitiesAudio Pre-booked, timed tickets only2½ hoursRail: London Victoria Underground: Victoria, Green Park or Hyde Park Corner Wheelchair-users must book in advance Toilets at end of visit1-31 Jan, 6 Apr, 23-31 Dec, State Visits & Royal events On-the-day tickets available1 hourRail: London Victoria Underground: Victoria, Green Park or Hyde Park Corner 6 Apr, 16 Apr - 3 May, 8 Oct - 1 Nov, 25 & 26 Dec Pre-booked, timed tickets only1-1½ hoursRail: London Victoria Underground: Victoria, Green Park or Hyde Park Corner 6 Apr, 18 Jun, 25 & 26 Dec State Apartments closed 9-20 JanPre-book for faster entry. On-the-day tickets available2-3 hoursRail: Windsor & Eton Riverside or Windsor Central Road: M4 Exit 6, M3 Exit 3 Pre-booked, timed tickets only. Groups must arrive in one vehicle1-1½ hoursRail: Windsor & Eton Riverside or Windsor Central Road: M4 Exit 6, M3 Exit 3 Wheelchair access, except the Colonnade and Cross Gallery6 Apr, 25 & 26 Dec & Royal visitsOn-the-day tickets available1-1½ hoursRail: Edinburgh Waverley Wheelchair access, except Mary, Queen of Scots' Apartments16 Jan - 15 Mar, 6 Apr, 17-27 Sept, 25 & 26 DecOn-the-day tickets available1 hourRail: Edinburgh Waverley UPPER BELGRAVE STREETBELGRAVE PLACEPARKLANEEATON SQUAREGROSVENOR PLACEBUCKINGHAM PALACE ROADThe Queen'sGalleryEntranceExitBRESSENDENPLACEGREEN PARKVictoria Green ParkHyde Park CornerBUCKINGHAMPALACEROYAL MEWSPlanning a Visituk2324