An Introduction to NLP (1:30pm - 4:30pm)Wednesday 2nd MayChallenging and Changing(9:30am - 4:00pm)Friday 25th MayCreative Thinking(9:30am - 4:00pm)Thursday 24th MayCustomer Service and Dispute ResolutionWorkshop (9:30am - 4:00pm)Friday 23rd MarchDevelop Your Confidence and ImproveYour Professional Image (9:30am - 4:00pm)Tuesday 1st MayDelivering a Professional Presentation(9:30am - 4:00pm)Monday 16th JulyEmployability Training (9:30am - 12:30pm)Wednesday 30th May12BrOadlaNd BuSiNESS FOCuSHABC Level 2 Award for Personal LicenceHolders (9:30am - 5:00pm)Monday 16th AprilEmergency First Aid at Work(9:30am - 4:30pm) Tuesday 20th MarchMonday 23rd AprilFirst Aid at Work(9:30am - 4:30pm each day)Tues 3rd, Wed 4th & Thurs 5th AprilCIEH Level 2 Award in Manual Handling -Principles and Practice(9:00am - 5:00pm)Thursday 19th AprilHABC Level 2 Award in Food Safety inCatering (9:00am - 5:00pm)Thursday 22nd MarchMonday 2nd AprilThursday 3rd MayHABC Level 2 Award in Food Safety inCatering - Refresher (9:00am - 12:30pm)Thursday 17th MayHABC Level 2 Award in Health and Safetyin the Workplace (9:00am - 5:00pm)Wednesday 21st MarchWednesday 9th MayHABC Level 3 Award in Health and Safetyin the Workplace (9:00am - 5:00pm each day) Tues 10th, Wed 11th & Tues 17th AprilCIEH Level 2 Award in Healthier Food andSpecial Diets (9:00am - 5:00pm)Tuesday 15th MayFire Marshalling (9:30am - 12:30pm)Monday 30th AprilFire Extinguisher Training(1:30pm - 4:30pm)Monday 30th Aprilkey to the costof courses=Full Cost=Subsidised Rate (Charity/voluntaryorganisations and small businesses in Broadland)=Senior Citizen Rate= Broadland Resident Ratehealth and Safetypersonaldevelopment andCustomer Care£150£120£100£135£75£75£75£75£220£220£220£220£75£55£85£76.50£75£55£85£76.50£44£35£54£48.60£75£55£85£76.50£270£210£300£270£75£55£85£76.50£45£45£45£45£40£40£40£40£70£40£80£72£70£40£80£72£70£40£80£72£40£30£50£45£70£40£80£72£70£40£80£72FREE course forpeople who live inthe Broadland area£40£30£50£45

Face-to-Face Communication andProfessional Telephone Behaviour(9:30am - 4:00pm)Thursday 12th AprilManage Yourself, Increase Your Time andAchieve Your Goals (9:30am - 4:00pm)Friday 20th AprilPublic Speaking Without the Fear(9:30am - 4:00pm)Thursday 10th MayReport Writing (1:30pm - 4:30pm)Friday 4th MayEffective Business Writing(9:30am - 4:00pm)Tuesday 29th MayBrOadlaNd BuSiNESS FOCuS13ECO EduCaTiON &SuSTaiNaBiliTyIntroduction to being a Greener Business(9:30am - 4:00pm)Thursday 31st MayFrugal Food (10:00am - 2:00pm) Wednesday 25th AprilAppraisal Skills (9:30am - 4:00pm)Friday 11th MayBuilding and Motivating Teams(9:30am - 4:00pm)Friday 13th AprilIntroduction to Management(9:30am - 4:00pm)Monday 26th MarchManaging People (9:30am - 4:00pm)Tuesday 24th AprilSupervising for Success(9:30am - 4:00pm)Monday 14th MayTrain the Trainer (9:30am - 4:00pm)Wednesday 16th MayBusinessmanagementNew BusinessFirst Steps towards Self-EmploymentMonday 19th March (1:30pm - 4:30pm)Wednesday 18th April (1:30pm - 4:30pm)Wednesday 2nd May (9:30am - 12:30pm)Basics 4 Business(9:30am - 3:30pm each day)Wed 28th, Thurs 29th & Fri 30th MarchWed 25th, Thurs 26th & Fri 27th AprilMon 21st, Tues 22nd & Wed 23rd MaySimple Book-Keeping without ComputersWednesday 18th April (9:30am - 12:30pm)Marketing and Sales for Your SmallBusiness (9:30am - 4:00pm)Tuesday 27th March Tuesday 8th MayAs a Broadlandresident you can get 10%discount on most courses(this does not include theBasic Computer Skills, FirstAid and Fire Training courses).To get a Broadland Life Cardplease go towww.broadland.gov.uk/life£38£26£48£43.20£70£40£80£72£70£40£80£72£70£40£80£72£70£40£80£72£70£40£80£72£40£30£50£45£70£40£80£72£70£40£80£72£70£40£80£72£70£40£80£72£70£40£80£72£70£40£80£72FREE course forpeople who live inthe Broadland area£70£40£80£72FREE course forpeople who live inthe Broadland area£70£40£80£72£40£30£50£45£70£40£80£72