BCTS22 New BusinessFirst Steps towards Self-EmploymentMonday 19th March (1:30pm - 4:30pm)Wednesday 18th April (1:30pm - 4:30pm)Wednesday 2nd May (9:30am - 12:30pm). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Basics 4 Business(9:30am - 3:30pm each day)Wed 28th, Thu 29th & Fri 30th MarchWed 25th, Thu 26th & Fri 27th AprilMon 21st, Tue 22nd & Wed 23rd May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Simple Book-Keeping without ComputersWednesday 18th April (9:30am - 12:30pm). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Marketing and Sales for Your Small Business(9:30am - 4pm)Wednesday 14th MarchTuesday 8th May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Digital PhotographyGetting to Know Your Digital SLR Camera(9:30am - 4pm)Tuesday 27th MarchWednesday 16th May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Making Progress with Your Digital SLR Camera(9:30am - 4pm)Wednesday 4th April. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The Art of Digital Photography(9:30am - 4pm)Tuesday 17th April. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using Your Compact Digital Camera(9:30am - 4pm)Thursday 3rd May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Information TechnologyBasic Computer Skills(9:30am - 4pm each day)Thu 17th, Thu 24th & Thu 31st May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Simple Book-Keeping with Excel(9:30am - 4pm)Wednesday 28th MarchWednesday 9th May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Introduction to Word (9:30am - 4pm)Monday 19th March. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intermediate Word (9:30am - 4pm)Wednesday 11th April. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Advanced Word (9:30am - 4pm)Tuesday 1st May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Introduction to Excel (9:30am - 4pm)Thursday 22nd March. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Intermediate Excel (9:30am - 4pm)Monday 16th April. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Advanced Excel (9:30am - 4pm)Thursday 10th May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Broadland Council Training Services - Course DatesTraining courses Training courses Training courses Training courses Health and SafetyBIAB Award for Personal License Holders(9:30am - 5pm)Monday 16th April. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Emergency First Aid at Work(9:30am - 4:30pm) Tuesday 20th MarchMonday 23rd April. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . First Aid at Work(9:30am - 4:30pm each day)Tuesday 3rd, 4th & 5th April. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CIEH Level 2 Award in Manual Handling - Principles and Practice(9am - 5pm)Thursday 19th April. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HABC Level 2 Award in Food Safety in Catering(9am - 5pm)Thursday 22nd MarchMonday 2nd AprilThursday 3rd May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .HABC Level 2 Award in Food Safety in Catering - Refresher(9am - 12:30pm)Thursday 17th May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HABC Level 2 Award in Health and Safety in the Workplace(9am - 5pm)Wednesday 21st MarchWednesday 9th May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HABC Level 3 Award in Health and Safety in the Workplace(9am - 5pm each day) Tue 10th, Wed 11th & Tue 17th AprilThursday 9th February . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CIEH Level 2 Award in Healthier Food and Special Diets(9am - 5pm)Tuesday 15th May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fire Marshalling(9:30am - 12:30pm)Monday 30th April. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fire Extinguisher Training(1:30pm - 4:30pm)Monday 30th April. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PERSONAL DEVELOPMENT AND CUSTOMER CARE An Introduction to NLPWednesday 2nd May (1:30pm - 4:30pm). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Challenging and Changing(9:30am - 4pm)Friday 25th May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Creative Thinking(9:30am - 4pm)Thursday 24th May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Customer Service and Dispute Resolution Workshop(9:30am - 4pm)Friday 23rd March. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Develop Your Confidence and Improve Your Professional Image(9:30am - 4pm)Tuesday 1st May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Employability Training(9:30am - 12:30pm)Wednesday 30th May . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Face-to-Face Communication and Professional Telephone Behaviour(9:30am - 4pm)Thursday 12th April. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Manage Yourself, Increase Your Time and Achieve Your Goals(9:30am - 4pm)Friday 20th April. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Public Speaking Without the Fear(9:30am - 4pm)Thursday 10th May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Report Writing(1:30pm - 4:30pm)Friday 4th May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Effective Business Writing(9:30am - 4pm)Tuesday 29th May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Business ManagementAppraisal Skills(9:30am - 4pm)Friday 11th May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Building and Motivating Teams(9:30am - 4pm)Friday 13th April. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Introduction to Management(9:30am - 4pm)Monday 26th March. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Managing People(9:30am - 4pm)Tuesday 24th April. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Supervising for Success(9:30am - 4pm)Monday 14th May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Train the Trainer(9:30am - 4pm)Wednesday 16th May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ECO & SUSTAINABILITYIntroduction to being a Greener Business(9:30am - 4pm)Thursday 31st MayFriday 6th July. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Frugal Food(10am - 2pm)Wednesday 25th April. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Broadland Council Training ServicesBroadland News Spring 201223As a Broadland resident you can get 10% discount on most courses (does not include Basic Computer Skills, First Aid and Fire Training courses) through the Broadland Life scheme. To get a Broadland Life Card visit www.broadland.gov.uk/lifeServices - Course DatesThis new programme of courses will be taking place from our new Centre for Eco and Business Training on the Rackheath Industrial Estate in Rackheath, Norwich. As well as the 2 training rooms being on the first floor, there will be also be a specialist eco-laboratory and eco-food technology suite on the ground floor. Here community groups as well as schools and businesses can come and use the state-of-the-art facilities in a mutually supportive and collaborative environment.Businesses are being encouraged to provide discounts and special offers to anyone producing a Broadland Life Card. Businesses can join the scheme at any time and cardholders can check for the latest offers by visiting www.broadland.gov.uk/life or simply look out for businesses displaying the Broadland Life sticker.Businesses: to participate in the scheme by making an offer to cardholders please call (01603) 430538. Residents: to request extra cards for family members, or for details about the Broadland Life Card scheme and current offers, please call (01603) 430538.Broadland Life Card"helping Broadland residents to save money" ONLINE SKILLSBuild Your Own Business Web Presence in a Day(9:30am - 4pm)Monday 26th MarchMonday 28th May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Getting the Most Out of eBay(9:30am - 4pm)Thursday 29th March. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Start using Google AdWords(9:30am - 4pm)Wednesday 21st MarchWednesday 30th May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Website Design(9:30am - 4pm)Friday 23rd MarchFriday 4th May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .An Introduction to Twitter, Facebook, YouTube and Blogging for Small Business (9:30am - 4pm)Tuesday 20th MarchMonday 21st May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Full Cost Subsidised Rate Senior Citizen Broadland Life CardDigital Photography (one day) £80.00 £70.00 £40.00 £72.00IT, Customer Service and Management Courses (one day) £80.00 £70.00 £40.00 £72.00IT, Customer Service and Management Courses (half day) £50.00 £40.00 £30.00 £45.00HABC Certificated Courses (three day) £300.00 £270.00 £210.00 £270.00HABC/CIEH Certificated Courses (one day) £85.00 £75.00 £55.00 £76.50HABC/CIEH Certificated Courses (half day) £54.00 £44.00 £35.00 £48.60First Aid at Work (three day) £220.00 £220.00 £220.00 £220.00Emergency First Aid at work (one day) £75.00 £75.00 £75.00 £75.00Basic Computer skills (three day) £80.00 £80.00 £80.00 £80.00HABC Level 1 Award in Responsible Alcohol Retailing (ARAR) (half day) £65.00 £55.00 £40.00 £58.50HABC Level 2 National Certificate for Personal Licence Holders (NCPLH) (one day) £150.00 £120.00 £100.00 £135.00Fire Extinguisher Training (half day) £45.00 £45.00` £45.00 £45.00Fire Marshalling (half day) £40.00 £40.00 £40.00 £40.00Course prices 2012 MEDIA TRAININGBe a Web Presenter - Learn to Webcast and Podcast with Confidence(9:30am - 4pm)Thursday 12th April. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Discover Your Expertise and Be Internet Famous(9:30am - 4pm)Thursday 26th April. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Get Media Savvy!(9:30am - 4pm)Friday 18th May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Managing Social Media for your Business(9:30am - 4pm)Thursday 19th April. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(with ten or fewer employees) and registered charities and voluntary organisations. Senior citizens and Broadland Life card holders also qualify for discounted rates. These costs include refreshments for all courses as well as a sandwich lunch on full day courses.Continued...Introduction to Access (9:30am - 4pm)Friday 30th March. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access Level 2(9:30am - 4pm)Tuesday 15th May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Producing a PowerPoint Presentation(9:30am - 4pm) Monday 2nd April. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Desktop Publishing - Introduction and BasicsMonday 23rd April (1:30pm - 4:30pm). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Image Manipulation Using Photoshop Adobe Elements 6(9:30am - 4pm)Monday 14th May. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Further information about the training courses can be found at:www.broadland.gov.uk/prospectus where you can view the prospectus as an ebook.To book online please phone us to register and you will receive a Login ID and password that you will need when making a booking. Course details or to register call 0800 3891113. Book online at: www.broadland.gov.uk/trainingcoursesPlease see course prices listed below.Subsidised rates are available on some of the courses to small Broadland businesses